INDIA-BASED · INTERNATIONAL DELIVERYsupport@maukaz.com
MAUKAZ — Your Technology Partner
Insights/Knowledge & RAG
PRACTICAL GUIDE · Knowledge & RAG

Diagnosing a RAG answer that cites the wrong document

Wrong citations can come from retrieval, context assembly or answer generation. Inspect the intermediate evidence to locate the failure.

A practical starting point

Work through these checks in order. Use the results to decide what needs to change in your own workflow.

  1. Record which passages were retrieved and supplied to the model.
  2. Compare the generated claim with each cited passage.
  3. Check whether document identifiers were preserved during formatting.
ILLUSTRATIVE EXAMPLE

Two manuals with similar titles can be confused if the prompt loses their version labels.

A mistake to avoid

Do not fix every citation problem by asking the model to be more careful.

How to check progress

Classify errors by retrieval, mapping or generation cause before choosing a remedy.

Your action checklist

Use this checklist while reviewing your own setup. Checkmarks are temporary and stay in this open page.

Need the wider workflow?

This quick note covers one decision. For a worked example, decision table and a fuller implementation workflow, read When retrieval is the right addition to an AI assistant.

Further reading

Official background resources for this topic. The workflow above is general guidance, not a guarantee of a particular result.

AI-assisted editorial content. Examples are illustrative, not client case studies. Read our editorial policy or report a correction.