A practical starting point
Work through these checks in order. Use the results to decide what needs to change in your own workflow.
- Check accuracy, incoming links and the page's role in customer support.
- Update, consolidate or retire according to the underlying need.
- Use an appropriate redirect only when a genuine replacement exists.
An obsolete tool-specific tutorial may point to its supported replacement if the workflow remains equivalent.
A mistake to avoid
Do not delete reference content solely because it produces few immediate leads.
How to check progress
Monitor broken links and support questions after retirement.
Your action checklist
Use this checklist while reviewing your own setup. Checkmarks are temporary and stay in this open page.
Need the wider workflow?
This quick note covers one decision. For a worked example, decision table and a fuller implementation workflow, read Turning customer questions into an editorial backlog.
Further reading
Official background resources for this topic. The workflow above is general guidance, not a guarantee of a particular result.
AI-assisted editorial content. Examples are illustrative, not client case studies. Read our editorial policy or report a correction.