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PRACTICAL GUIDE · Knowledge & RAG

Using metadata filters in retrieval

Metadata narrows the candidate set using known facts such as product, version or access group. It complements semantic matching rather than replacing it.

A practical starting point

Work through these checks in order. Use the results to decide what needs to change in your own workflow.

  1. Define trustworthy metadata fields during ingestion.
  2. Apply filters based on verified user and task context.
  3. Test both over-filtering and under-filtering cases.
ILLUSTRATIVE EXAMPLE

A product-specific support question should not retrieve instructions for a different model with similar terminology.

A mistake to avoid

Do not let an unverified user claim determine access to restricted documents.

How to check progress

Track missed relevant sources and inappropriate cross-category results.

Your action checklist

Use this checklist while reviewing your own setup. Checkmarks are temporary and stay in this open page.

Need the wider workflow?

This quick note covers one decision. For a worked example, decision table and a fuller implementation workflow, read When retrieval is the right addition to an AI assistant.

Further reading

Official background resources for this topic. The workflow above is general guidance, not a guarantee of a particular result.

AI-assisted editorial content. Examples are illustrative, not client case studies. Read our editorial policy or report a correction.