A practical starting point
Work through these checks in order. Use the results to decide what needs to change in your own workflow.
- Use descriptive labels and adequate contrast.
- Provide visible keyboard focus and sufficient target spacing.
- Ensure the action works without pointer-only interaction.
Discuss your CRM project tells a reader more than a series of identical buttons labelled Go.
A mistake to avoid
Do not use animation or color as the only indication of interactivity.
How to check progress
Test keyboard navigation and the action's accessible name.
Your action checklist
Use this checklist while reviewing your own setup. Checkmarks are temporary and stay in this open page.
Need the wider workflow?
This quick note covers one decision. For a worked example, decision table and a fuller implementation workflow, read Reducing friction in a project enquiry form.
Further reading
Official background resources for this topic. The workflow above is general guidance, not a guarantee of a particular result.
AI-assisted editorial content. Examples are illustrative, not client case studies. Read our editorial policy or report a correction.
