A practical starting point
Work through these checks in order. Use the results to decide what needs to change in your own workflow.
- Define source hierarchy and version rules.
- Expose unresolved contradictions to the responsible content owner.
- Explain uncertainty when a valid precedence rule is unavailable.
A current policy and an undated FAQ may disagree; the assistant needs a documented rule for handling that situation.
A mistake to avoid
Do not average contradictory instructions into a new invented policy.
How to check progress
Track conflicts detected and the time to resolve them at the source.
Your action checklist
Use this checklist while reviewing your own setup. Checkmarks are temporary and stay in this open page.
Need the wider workflow?
This quick note covers one decision. For a worked example, decision table and a fuller implementation workflow, read When retrieval is the right addition to an AI assistant.
Further reading
Official background resources for this topic. The workflow above is general guidance, not a guarantee of a particular result.
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